Returns & Exchanges

At Wallows, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached to ensure they remain in unworn, mint condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.